Display on Charge 3 stopped working

[fifib]

I have just had to return my Charge 3 after only buying it on 3/11/18. 

Display stopped working for no apparent reason. Store Tech said he had never seen it happen before. So replaced it. So not impressed. 

Moderator edit: updated subject for clarity

[suzy8]

Good mine is fine now

Sent from my iPhone

[Juninfs]

Just getting a straight white line...no display 🤔

[Juninfs]

Worked...for now!  Thanku! 

[Targetgirl]

Reach out to customer service. Odds are it will not reset and they will
send you a new one.
Good Luck!

[Juninfs]

Surprisingly it did...for now!
2nd time in 2 days 😡
Thanks for message 😊

[fifib]

Plug it in. Connect it and hold button for count of 8. If that doesn't
work. Bring it back. I have just replaced mine for the 3rd time. Even
tech guy couldn't fix it. Sorry I ever changed from the Charge 2. Fitbit
Don't want to know.

[Mainer57]

I took my Charge 3 off about a month ago. Don’t miss it at all. I’ve tracked all that stuff for so long. Don’t need a fitness tracker to tell me how many steps I took, how I slept or anything else. It’s just another gadget that we’re made to feel like we must have to be anything. So done :white_heavy_check_mark: 

[fifib]

You are so right we are brain washed 

[Juninfs]

Stopped completely now ...tho still registering all the data on my fon.
Will be bringing it back! Thanks for replies!

[fifib]

Customer service is shocking

[Juninfs]

🙈🙈🙈🙈🙈

[Huey-CA]

Tried it a couple of times, but still not working.  It was working and tracked my run this morning; it logged everything. Took it off to shower and nothing. No screen, won't vibrate, nothing.  The back of the fitbit is showing a red and green light so something's in there, but not doing anything else.  Of note, last week an update came out and I installed it.  Not sure if that has anything to do with it.  Device was bought Dec 31, 2018.  Any other suggestions?

[Mainer57]

Go to phone app and change clock face. You can always change it back to what you want. Has always worked for me. 

[fifib]

Return to shop and let Tech guys have a look.

[Juninfs]

I brought mine back and they gave me a new one, no problem. It's my 4th One
with the same problem so I'm hoping I'll have more luck with this one!
Maybe you should do the same...there's a 12 month guarantee with it!

[fifib]

I am on my third one
Seriously disillusioned

[Mainer57]

Like I said in a previous post, I took mine off. Done with Fitbit and trackers in general. So freeing. 

[Ogdoe29]

The screen on my Charge 3 went black. It is fully charged and seems to be tracking steps, stairs, sleep etc.

[JGZappe]

While hiking out west, my Charge 3 kept losing charge in less than 24 hours. Now it will not even turn on. I am massively disappointed as this is a real life fitness phase and I wanted to see how I handled the hiking. I just bought this in February. 

[JGZappe]

I did the steps recommended and my charge 3 will not turn back on.