09-10-2022
15:13
- last edited on
09-13-2022
09:29
by
AndreaFitbit
09-10-2022
15:13
- last edited on
09-13-2022
09:29
by
AndreaFitbit
I have a fitbit charge 3 (bought secondhand) and I recently replaced the band with an off brand band from Amazon. (The old band broke)
I've noticed since replacing the band, some features are working. I'm not getting notifications like I used to, and the raise to wake feature is not working. I don't have the old band or another fitbit brand band to test if it is just the new band.
Would 3rd party bands affect this?
Thanks for any info!
Moderator edit: format.
Answered! Go to the Best Answer.
09-10-2022 15:32
09-10-2022 15:32
Band does not affect how it works. It expect what happened is while putting on band, you accidentally got into Quick Settings by holding in side button 2 seconds, and in Quick Settings accidentally tapped Screen Wake - the light bulb, preventing wake on wrist turn. Or it could be you put yourself in Sleep Mode (half moon) doling a few other things.
09-10-2022 15:32
09-10-2022 15:32
Band does not affect how it works. It expect what happened is while putting on band, you accidentally got into Quick Settings by holding in side button 2 seconds, and in Quick Settings accidentally tapped Screen Wake - the light bulb, preventing wake on wrist turn. Or it could be you put yourself in Sleep Mode (half moon) doling a few other things.
09-10-2022 16:00
09-10-2022 16:00
Omg thank you!!
Mine doesn't have the "screen wake" icon, which was my first thought when it stopped doing raise to wake!
But I just checked the sleep mode, and it was on! Turned it off, now it's working! Thank you!
09-13-2022
09:43
- last edited on
03-31-2024
11:09
by
MarreFitbit
09-13-2022
09:43
- last edited on
03-31-2024
11:09
by
MarreFitbit
Welcome to the Fitbit Community, @Taypotay. Thanks for sharing your third party bands inquiry.
As @JohnnyRow mentioned, third party bands shouldn't interfere with tracker's functions. I'm glad that you were able to find what was happening with your tracker. 😀
Thank you for your assistance @JohnnyRow!