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Does not sync with community board

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‎01-19-2020 15:12 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-19-2020 15:12 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

My charge 3 will sync individually on the dashboard but does not sync on the community board. I have tried all the suggested trouble shoot steps and it still does not work. What next? 

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‎01-20-2020 05:08 - last edited on ‎07-04-2025 07:34 by Fitbit Moderator

‎01-20-2020 05:08 - last edited on ‎07-04-2025 07:34 by Fitbit Moderator

Welcome to the Community, @AlyceJ.

Thanks for troubleshooting this syncing issue. Can you please be more specific? Where are you trying to sync your device?.

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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