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Does the Charge 3 registers SpO2?

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‎11-30-2020 09:34 - last edited on ‎12-02-2020 15:44 by Fitbit Moderator

‎11-30-2020 09:34 - last edited on ‎12-02-2020 15:44 by Fitbit Moderator

I just got my Charge 3 yesterday & having difficulty figuring a few things out. Can anyone shed any light on the following please?

 

The product description from the website I bought it from said it has an SpO2 sensor, and this was a big selling point because I'm trying to understand why I wake up exhausted, but I can't find any mention of this in the app, and info on which fitbits have the sensor seems contradictory.

 

The breathing rate and HRV are both saying 'no data' despite having kept it on all night.

 

The sleep chart seems to have identified the periods of awake or restless, according to the coloured lines, but the time for both of those shows up as zero.

 

Am I doing something wrong? TIA

 

Moderator edit: updated subject for clarity

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‎12-02-2020 15:42

‎12-02-2020 15:42

Welcome to the Fitbit Community @Fulanita.

 

Congratulations for getting your new Fitbit Charge 3. Thank you for your questions about its features and thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

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