Dreaded white lines

[SunsetRunner]

Hi. 

I have the dreaded white lines.

Tried reboot

Tried 8s reset

Tried 15s reset

Tried changing clock faced

Tried above several times

Over to you fitbit.....

 

[Bugged2020]

Mine looks like that too, and I have tried rebooting many times.  Any answers?

[SunsetRunner]

I have been on live chat. 

Explained problem

They checked warranty and its still in.

Sending me a new fitbit

Easy peasy. Very happy. 

[Donzie]

Looks like damaged LCD screen, 

[Bugged2020]

That’s great! But how do you get on a chat? I can’t find the offer anywhere.

[SunsetRunner]

https://help.fitbit.com/apex/PreChat3?chatType=presales&chatLocation=storemain