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Edit treadmill distance on Charge 3

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‎01-22-2019 20:31 - last edited on ‎11-17-2020 13:05 by Fitbit Moderator

‎01-22-2019 20:31 - last edited on ‎11-17-2020 13:05 by Fitbit Moderator

Is there a way to edit my distance on the treadmill as it is currently quite different from what my fitbit is doing? I don't do any outside walking/running to be able to use the GPS feature. And, I can't run long enough to calculate my stride length on the treadmill plus it also changes a lot as I alternate speeds frequently. Should be able to have an edit function in the app, not just delete. The more I could edit the distance, the more accurately it should be able to calculate stride length - should measure opposite way from current method.

 

 

Moderator edit: updated subject for clarity

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‎01-24-2019 08:32 - edited ‎05-23-2025 06:07

‎01-24-2019 08:32 - edited ‎05-23-2025 06:07

It's nice to see you around here @AlliB84! Before getting started, I was wondering if you're comparing your Charge 3 and the Treadmill machine?

Were you holding onto the treadmill side rails?  If so, the tracker cannot detect your number of steps since your arm is not moving.  If you walk with a normal arm swing on the treadmill, it should count the proper number of steps and calories. 

Also, remember that if you are using the Treadmill exercise mode on the Charge 3 it will use the Walking Stride Length and not the Running Stride Length for calculating distance from the number of steps.  This will cause the distance to be off substantially. So, if you are running on the treadmill, it is better to use the Run exercise mode, assuming you have correctly set up the stride lengths for Walk and Run.  But, it is important that your arms swing freely in order for the Charge 3 to count steps, and not held next to the body.

I'd recommend taking a look at: How do I edit or delete Fitbit data and activities? and How do I measure and adjust stride length for my Fitbit device?

Give it a shot and let me know the outcome! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-06-2020 07:55

‎01-06-2020 07:55

I've tried editing the distance on my treadmill exercises (click on the 3 dots in the upper right). It appears to let me change the distance (e.g. from 2.9 miles which the fitbit calculated, to the actual 3.2 miles shown on the treadmill). When I click Done, the change isn't saved.

This seems like a bug. 

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‎01-18-2020 07:00

In response to Pittstown

‎01-18-2020 07:00

Yes, I’ve noticed this same bug.  I could edit the distance and save it when using my Charge 2.  I just got the Charge 3 and although I can edit the distance it does not save the change. It’s very disappointing for trying to track running mileage.  

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