help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Estimated Oxygen Variation

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2020 15:10 - last edited on ‎09-27-2020 19:57 by Fitbit Moderator

‎01-04-2020 15:10 - last edited on ‎09-27-2020 19:57 by Fitbit Moderator

I have the Charge 3. I set it up on 24 December. The estimated oxygen variation graph worked with no problems with the last reading on 31 December. Since then the graph has been blank. Any ideas how to get this working again? 

Best Answer
Labels:
0 Votes
6 REPLIES 6

‎01-04-2020 17:26

‎01-04-2020 17:26

It was released to only a small % of users on a test basis.  Hopefully it will be released to all users but no schedule announced so far.  There's nothing you can do to get it back.  Just consider yourself lucky that you had it for a while, and keep hoping for its full release to everyone.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎01-04-2020 20:11

In response to JohnnyRow

‎01-04-2020 20:11

Thanks for letting me know. 

Best Answer
0 Votes

‎01-12-2020 15:37

‎01-12-2020 15:37

I had it for 2 days then it vanished, it just shows a blank graph on my sleep info section. I thought there was something wrong with my new fitbit, have been looked on here for an answer several times. Tried cleaning and resetting. There must be more confused people. 

Best Answer
0 Votes

‎01-25-2020 08:06

In response to Tink99

‎01-25-2020 08:06

The feature has disappeared totally now!  I went to go and check this AM and the graph isn't even there anymore.   Too bad.  I liked it.  Must not have been very accurate or got people overly worried.

Best Answer

‎03-25-2020 15:53

In response to Tink99

‎03-25-2020 15:53

Mine worked since purchased 2 1/2 mos ago. Suddenly, middle of March, went blank.

Wondered if recent update had anything to do with it going blank.

You are correct about being confused!

I thought it broke ....then I see ma y people have same complaint. Why wouldn't FitBit put out an announcement instead of us creating theories! Can't be good for business. Can we call them? I could not find a Custimer Service number....anyone?

Best Answer
0 Votes

‎03-25-2020 16:00

In response to JohnnyRow

‎03-25-2020 16:00

Can you tell us how or where you obtained that information? Will we get it estimated Oxygen Variation graph back at some point?

I am SO disappointed.

The Co. Must see these posts, and feel our frustration....why not post something so ALL of us will know problem and how and when it will be corrected.

Best Answer
0 Votes