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Estimated oxygen

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‎03-01-2020 22:10 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-01-2020 22:10 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I have a charge 2 and all of a sudden I have a chart for estimated oxygen but no graph.  I called Fitbit twice - and received different answers.  One that it was rolled out to charge 2 but he couldn't explain why I have no graph and second assistant said NO it wasn't rolled out to Charge 2 and oxygen chart was added to show what could appear if it was a Charge 3 or newer?  Anyone here know the accurate info?

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‎03-02-2020 00:32

‎03-02-2020 00:32

It's the second version. To get the oxygen data you need to have a Charge 3, Ionic or Versa. See: https://help.fitbit.com/articles/en_US/Help_article/1876/

 

It seems however that the graph is there - but empty - if you have a different fitbit that tracks heart rate, such as the Charge 2 

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‎03-02-2020 00:32

‎03-02-2020 00:32

It's the second version. To get the oxygen data you need to have a Charge 3, Ionic or Versa. See: https://help.fitbit.com/articles/en_US/Help_article/1876/

 

It seems however that the graph is there - but empty - if you have a different fitbit that tracks heart rate, such as the Charge 2 

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