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Exercise Review Disappeared

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‎10-15-2019 10:59 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-15-2019 10:59 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

I noticed recently that the option to review a run I just completed has now disappeared. Up until last week or so I could tap on my fitbit to see the stats for a run I'd just completed (total distance, ave pace, HR, elevation, etc). Is there a setting somewhere that I'm missing that would allow me to turn this functionality back on or did fitbit take that feature away again (this happened a year or so ago for a couple months as well)?

 

Fitbit charge 2 on most recent version of firmware and paired to an LG G7 THINQ running the 3.7 version (20243436) of the app.

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‎10-16-2019 08:33 - last edited on ‎05-17-2025 15:01 by Fitbit Moderator

‎10-16-2019 08:33 - last edited on ‎05-17-2025 15:01 by Fitbit Moderator

@murjd17 A warm welcome to our Community!

Let me help you with your Charge 2 not showing the exercise details. Please try restarting your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-21-2019 03:59

In response to AlvaroFitbit

‎10-21-2019 03:59

That fixed the issue. Thanks!

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‎10-27-2019 09:21 - last edited on ‎05-17-2025 15:01 by Fitbit Moderator

In response to murjd17

‎10-27-2019 09:21 - last edited on ‎05-17-2025 15:01 by Fitbit Moderator

@murjd17 thank you for your update and sorry for the delay in mine.

I am happy to hear that the restart help resolve the issue and thank you so much for confirming this as it may help other members in the same situation.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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