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Exercise app not accessible

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‎04-10-2020 15:36 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-10-2020 15:36 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

I was tracking. walk using exercise app, and accidentally closed that Fitbit app.  When I reopened the Fitbit app, the exercise app will not open.  I restarted my iPhone, but still doesn’t work.

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‎04-22-2020 08:29 - last edited on ‎03-14-2025 06:08 by Fitbit Moderator

‎04-22-2020 08:29 - last edited on ‎03-14-2025 06:08 by Fitbit Moderator

@Oz-Russ It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your app not accessing the activities areas and thank you for troubleshooting this issue. Try logging out from the app (not only force quitting it), restart your phone again and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

View best answer in original post

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‎04-22-2020 08:29 - last edited on ‎03-14-2025 06:08 by Fitbit Moderator

‎04-22-2020 08:29 - last edited on ‎03-14-2025 06:08 by Fitbit Moderator

@Oz-Russ It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with your app not accessing the activities areas and thank you for troubleshooting this issue. Try logging out from the app (not only force quitting it), restart your phone again and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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