False Eliptical Exercise

[Westwife1978]

Hi. For the last week my Fitbit has logged loads of eliptical exercise and high heart rates while I’m sleeping... sometimes 90 mins at a time. Any ideas why this is old happen?

[AlvaroFitbit]

@Westwife1978 It's great to have you here! 

Let me help you with your Charge 2 incorrectly detecting elliptical activities while sleeping. This is odd. The detection on Fitbit devices is based on movement detection. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and records the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself. For this particular issue I suggest you restart your tracker by following these instructions.

Let me know how it goes.

[Westwife1978]

Hi.

It still incorrectly showed elliptical exercises this morning for 1 hour 14 mins at 5.20 while I was asleep.

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