From all the posts I can see that I'm not the only one experiencing this issue.
The display not working is bad enough, but what makes this problem worse is the way Fitbit is handling it or not handling it. I called them last week about the problem and after running a couple of troubleshooting things I was told that my case would be referred to the warranty department. Less than an hour later I get an email from the warranty department telling me that my Charge 3 is out of the warranty period (I already knew that). You will never guess what followed. They offered me a 30% discount on my replacement device - which is only good for 30 days.
Seriously!!! Why would I purchase another device from Fitbit when this is how they handle a problem that is clearly no fault of my own. I did not damage my device! Obviously with so many people experiencing the same exact problem there is a malfunction with the Charge 3 itself.
Fitbit you can keep your 30-day 30% discount. I will NEVER purchase another device from you. The way you treat your customers is appalling!
Moderator edit: subject for clarity
