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Fit bit charge 2 not automatically recording exercises consistently

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‎08-01-2019 20:55 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-01-2019 20:55 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

For some reason the Fitbit doesn’t always track my exercises. Sometimes it works . Other times like today when I worked out for over 1 hour nothing was tracked. Only the active minutes, steps with flights of stairs were tracked . Any tips to fix this issue ?

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‎08-01-2019 23:39

‎08-01-2019 23:39

Welcome to the forums!

 

I have found relying on Smart track is not always a good thing. So I record my exercise to make sure its captured

 

Manual is here

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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