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FitBit Charge 3 will not connect for Run / exercise

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Hello,

My Fitbit Charge 3 will not connect to my Android phone for running or other exercise.

 

It does sync in every other way, so this is very confusing.

 

- Both the phone and the Fitbit and have been updated.

- Both the phone and the Fitbit have been restarted multiple times.

- The Fitbit has access to location information on the phone.

- The Fitbit and phone are fully charged.

- I have uninstalled and reinstalled the Fitbit app.

 

None of these have solved the problem, which started after the September 2020 Fitbit update.

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