FitBit Charge 4 device breaks where the band connects

[SunsetRunner]

Is it normal for the Fitbit Charge 4 device itself to have the area where the band connects break? My Fitbit Charge 4 turned 1 year old on June 16th, 2021 - how disappointing it is for the device itself to break, right where the band connects. The band kept popping off so I thought it was a band problem so I ordered replacement bands, however, they fell off as well. When I looked at the Fitbit device closer I can see the area where the band connects is loose on one side, like it wants to come off. Is this a common issue? I am so disappointed with the Fitbit device - One year, wow. Maybe I need to look at other smart watches that have better reviews or are of better quality. Please let me know if anyone has similar issues. Thx,

[Nnevo]

Mine broken too.
It's too complicated and weak design for sport strap.

I'm gluing it's and pray for good.

[Fit2BUnhappy]

Thanks Dominic01.  Great idea for as long as the actual features still work, then buy something other than a fitbit.  How can your response get marked and the best answer.  it is a much better answer than anything provided by fitbit reps.  😉

[Goone]

I've been happy with the Charge 4. 

It's a shame that the product flaw is the design and material for the wristband. Fitbit replaced my first Charge 4, then it happened again and all they offered was a 35% discount code. Seriously, frustrated by this support decision. They should have used better materials or a stronger design for the connector. Did they actually do real life tests? Under a year of use is terrible.