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Fitbit App unable to update

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‎03-18-2020 16:11 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-18-2020 16:11 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Hello!

I have a Charge 2 and just had notice through my app that it is no longer working and I need to update my app. I checked the app store and don't see an update. Is my Charge 2 obsolete?

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‎03-18-2020 16:15

‎03-18-2020 16:15

Why do you think you need to update the app?  It's not like every app problem just requires an app update.  You could just delete the app and download it again, though I'm not saying that would help.

And it is the same app for all trackers, so the lack of an update certainly does not mean the Charge 2 is obsolete.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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