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Fitbit won't turn on

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‎03-18-2020 19:16 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-18-2020 19:16 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Hello forum users, 

 

I have tried everything. I've cleaned the contacts, I've plugged it in to charge. I've pushed the button for four seconds while it's charging. I've even done it three times in a row, like was suggested in a previous post. Nothing is working. 

 

Can someone please help?

 

Thank you!

 

P.S. When I push the button while it's charging, after four seconds it buzzes, but the screen doesn't light up or anything. Thanks!

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‎03-19-2020 01:51

‎03-19-2020 01:51

Fitbit has recently posted advice for this problem in the following thread:

 

Is your device's screen damaged or unable to turn ... - Fitbit Community

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