05-06-2020
12:33
- last edited on
09-08-2020
09:49
by
MatthewFitbit
05-06-2020
12:33
- last edited on
09-08-2020
09:49
by
MatthewFitbit
My Fitbit Charge 2 says it has synced but the steps are not the same as on my fitbit currently. This problem occurred following a fitbit update which appeared on the app had to be run or wouldn't allow me to sync. I've tried resetting the app, the phone and the Fitbit.
Elisha
05-13-2020 12:13
05-13-2020 12:13
@ElishaB24 Thanks for stopping by! Sorry for the delay in my reply.
Let me help you with your Charge 2 not syncing and thank you for troubleshooting this issue. You can try the following:
Let me know how it goes.
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