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Fitbit Charge 2 Side button

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‎11-27-2020 23:49

‎11-27-2020 23:49

Hi! The Fitbit Charge 2 side button is not working! I have seen other conversations in communities to push compressed air into the fitbit, and I believe this will do, as I presume that there is some 'water' interfering with the response. Can someone tell me how to do this? and if so, where in the fitbit I should push compressed air through? Some help will be appreciated!

 

Thank You!

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‎11-29-2020 10:57

‎11-29-2020 10:57

@Deepthy Thanks for joining us! 

 

Let me help you with your Charge 2 button not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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