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Fitbit Charge 2 - dead?

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‎04-07-2020 01:33 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-07-2020 01:33 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

Morning, Went for my run as usual yesterday and everything was ok, sync'd looked at stats all good. Mid-morning I noticed the screen was blank. I charged my fitbit and all was good but then it happened again 😞

My phone can't find my device.

I had to manually log my morning run and I have no idea how long or how well I slept!

Is this the end of my fitbit's life or is there something I can try to resuscitate it ?

Thanks

 

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‎04-21-2020 12:00 - last edited on ‎03-14-2025 06:23 by Fitbit Moderator

‎04-21-2020 12:00 - last edited on ‎03-14-2025 06:23 by Fitbit Moderator

@Moomin_Baggins It's good that the community is growing! Sorry for the delay in my reply.

Let me help you with your Charge 2 not responding. Try restarting your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-21-2020 13:32

In response to AlvaroFitbit

‎04-21-2020 13:32

No luck. This is the second Fitbit that has died. I charge it it stays on a few mins and then is dead again even though it is fully charged. Can they be repaired?
Thanks

Bernie McAlister
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