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Fitbit Charge 2 doesn't show sleep hours

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My Fitbit Charger 2 isn't showing my hours of sleep .. I have tried everything...please help I relay on this ..thank you 

 

 

Moderator edit: updated subject for clarity. 

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Thanks for getting back to us @Sandcaff. Thank you for letting us know that you have tried everything to get your Charge 2 hours of sleep.

 

 I recommend trying the following:

  1. Manually sync the tracker. See instructions in How do Fitbit devices sync their data?
  2. Restart the tracker. See instructions in How do I restart my Fitbit device?
  3. Try sleeping with the tracker on your non-dominant hand.
  4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in How do I change my sleep history?

If your trackers are registering your sleep but not providing you with sleep stages, take into consideration the steps in the help article Why don't I see sleep stages today?. I also suggest checking if your Fitbit app is updated.

 

Keep on visiting the forums.

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