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Fitbit Charge 2 doesn't turn on

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‎03-21-2019 14:23 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-21-2019 14:23 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

Even though my Charge2 appears to be reset with the icon, when I disconnect it from the charger it goes blank again.  Help?

 

 

Moderator edit: updated subject for clarity. 

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‎03-22-2019 09:09

‎03-22-2019 09:09

A warm welcome to our community @lorgeron. I'll be glad to assist you with your Charge 2 display inquiry. Thank you for trying to charge your device.

 

I went ahead and created a case on your behalf and a customer support representative will contact yolu soon. Please check your email.

 

Please let me know if you need further assistance. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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