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Fitbit Charge 2 not syncing with iPad

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‎09-14-2019 08:35 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-14-2019 08:35 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

I am unable to sync my Charge 2.  Does anybody know how I can sync with my iPad.  I have never had problems before but it has been a while since I last used it.

 

 

Moderator edit: updated subject for clarity

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‎09-15-2019 11:25 - last edited on ‎12-24-2024 10:52 by Fitbit Moderator

‎09-15-2019 11:25 - last edited on ‎12-24-2024 10:52 by Fitbit Moderator

@LindaG1 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 2 not syncing with your iPad. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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