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Fitbit Charge 2 screen just keeps flashing

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‎07-28-2019 07:25 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-28-2019 07:25 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My fit bit is flashing and the functions are flipping by. I can't do anything and eventually the battery runs out. I've tried to restart it but it doesn't help. What should I do? Greetings Maud

 

 

Moderator edit: updated subject for clarity

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‎07-29-2019 12:32 - last edited on ‎03-21-2025 08:14 by Fitbit Moderator

‎07-29-2019 12:32 - last edited on ‎03-21-2025 08:14 by Fitbit Moderator

@Issen, welcome! Thanks for being part of our Community! 

Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. Since the issue persist please let our Support team know about this. I noticed that you already have a ticket with them so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-29-2019 12:32 - last edited on ‎03-21-2025 08:14 by Fitbit Moderator

‎07-29-2019 12:32 - last edited on ‎03-21-2025 08:14 by Fitbit Moderator

@Issen, welcome! Thanks for being part of our Community! 

Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. Since the issue persist please let our Support team know about this. I noticed that you already have a ticket with them so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes