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Fitbit Charge 2 will not pair with my computer.

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‎10-04-2019 11:52 - last edited on ‎09-09-2020 14:59 by Fitbit Moderator

‎10-04-2019 11:52 - last edited on ‎09-09-2020 14:59 by Fitbit Moderator

My charge 2 will not pair with my computer.  My computer will log on to fitbit site just fine.  But, my fitbit will not accept the same password.  It keeps telling me that this password is used for another fit bit device.  If I change for my watch it changes for my computer.  It paired just fine until a few days ago.

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‎10-06-2019 08:15 - last edited on ‎03-07-2025 07:05 by Fitbit Moderator

‎10-06-2019 08:15 - last edited on ‎03-07-2025 07:05 by Fitbit Moderator

@3050 Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you pairing your tracker with your computer. I am not sure which instructions are you following. You can't enter your password on your tracker as you mentioned on your post. Please follow these instructions to setup your tracker.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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