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Fitbit Charge 3 battery draining quickly

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‎07-27-2020 05:09 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-27-2020 05:09 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

My fitbit charge 3 gode from 100% battery capasity down to 0% in a day. I have to charge the clock every day, sometimes several times a day. I reseved this Fibit charge 3 from You about a month ago.

 

 

Moderator Edit: Personal info removed

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‎07-28-2020 10:01

‎07-28-2020 10:01

@Evelina1960 It's nice to have you on board!

 

Let me help you with your Charge 3's battery draining quickly and thank you for troubleshooting this issue. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this see how it behaves. You can follow these instructions to help improve the battery life.

 

Let me know how it goes.

Alvaro | Community Moderator

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