Fitbit Charge 3 display no longer works

[AlexeyB222]

Hi. I've had a  issue with my Fitbit Charge 3 for a while ( over a year ) where display would stop working. Restarting it would fix the issue in the past but now even restarting it no longer brings the screen up. Ocassionally, when running low on battery the whole screen would light up like in negative exposure picture draining the battery in a matter of minutes. 

It still tracks the steps but useless for pretty much everything else, it thinks I'm doing 100 floors every day when in fact I'm doing no more than 10 daily - also worked ok up to a few months back.

Any tips?

[WendyB · Accepted solution]

I would contact support. Use Help link at top of forum

[CourtSyrah]

I am having the exact same issue. It's as if the display is slowly dying. 

[Katmare]

I have no display for 4 days, still syncing ok. Only charging to about 75%. Have tried everything suggested.