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Fitbit Charge 3 not charging

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‎10-13-2021 11:36 - last edited on ‎10-13-2021 12:26 by Fitbit Moderator

‎10-13-2021 11:36 - last edited on ‎10-13-2021 12:26 by Fitbit Moderator

Help! I’m really enjoying my charge 3 Fitbit but now it won’t charge. It’s a few years old. I’ve tried different plugs and cleaning it but nothing works. Where will I get a replacement charger? I’m not even sure if that’s the issue??

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-13-2021 12:24

‎10-13-2021 12:24

Hi @Kitmah  article for trouble charging here - click. As for the charger, you can find it here - click. You can always ask if Fitbit customer support if they can "see" your device when it's plugged in. They can see more from their side.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-14-2021 00:57

In response to Odyssey13

‎10-14-2021 00:57

Thanks a million

Get Outlook for iOS
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