Fitbit Charge 3 time is off

[Maryannebre]

Does anyone know how to correct the time on this watch.  I’ve fully charged it after not using for a month but now the time is a few hours off for some reason.  I have an I Phone 11 for syncing.  Thank you! 

[SteveH]

You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?

The other thing that affects the time is the time zone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

[Maryannebre]

Thanks, Steve.  Will you please tell me where to go  on this app to re-sync my phone to my watch.  I’ve looked around and haven’t seen where to possibly do that.  

[SteveH]

It should sync whenever you open the app so it sounds like it's not syncing, in which case have a look at Fitbit's troubleshooting guide at Help article: Why won't my Fitbit device sync?

[Maryannebre]

Thank you so much, Steve. I finally figured it out!

Mary Anne

Sent from my iPhone

[WilsonFitbit]

Hello @Maryannebre Welcome to the community forums! @SteveH It's great to see you around and thanks for your input! 

I was able to see here that @SteveH provided some instructions in order to fix the inconvenience. If it was the answer you were looking for, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

See you around.