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Fitbit Replacement

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‎07-05-2022 17:06 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎07-05-2022 17:06 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

My fitbit Charge 4 suddenly went blank, I tried to reset it, it vibrated got the happy face, but screen was still blank. 

My beloved watch is still under manufacturer's warranty, I called them at 877-623-4997, they patiently went thru reset routine and trying different power source with me.  To no avail, they sent me e-form to fill out.  My new watch replacement is on it's way!!  Yay!  It was that ez.  Btw - I bought my watch thru Amazon, also bought extended warranty, this might come in handy, seeing as this is a common issue.

Happy status again.

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‎07-05-2022 18:42

‎07-05-2022 18:42

@ValiNY , A warm welcome to the Community ! Thank you for sharing your experience and for your feedback. 

 

I'm glad that our team could help you further. 

The extended warranty is always a good options for all electronic devices. 

I try ( when affordable) to purchase an extended warranty for almost all my devices. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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