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Fitbit app freezes when it starts syncing

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‎04-23-2018 01:53 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎04-23-2018 01:53 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

The Fitbit app freezes once the tracker and app start syncing. The app is the latest version.

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4 REPLIES 4

‎04-23-2018 03:14 - edited ‎04-23-2018 03:15

‎04-23-2018 03:14 - edited ‎04-23-2018 03:15

@Harry168  What type of phone do you have?  iPhone, Android, or Windows?  With that information, your thread can be moved to the right app forum.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-24-2018 22:16

In response to LZeeW

‎04-24-2018 22:16

My iPad runs iOS 11.3

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‎04-26-2018 09:35

‎04-26-2018 09:35

Mine as well. Really frustrating!!!  

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‎01-13-2020 12:59

In response to Layna0805

‎01-13-2020 12:59

Mine syncs & I can access all the details but freezes when I select “sleep” info. So I have to close & reopen , running IOS 13 on an iphone 8 with a Charge 2

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