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Fitbit app not working

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‎09-17-2019 05:49 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎09-17-2019 05:49 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Is anyone else having issues with their FitBit app today?  It was working fine this morning - 4am, but now it will not load properly.  I have turned off & on my phone multiple times to no avail.  Ideas??

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‎09-17-2019 06:18

‎09-17-2019 06:18

Are you using iOS? If so, there is an ongoing bug that's causing this issue that fitbit are looking into. Keep an eye on the following thread where they are posting updates:

 

https://community.fitbit.com/t5/iOS-App/iOS-app-crash-3-6/td-p/3760761

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‎09-17-2019 06:18

‎09-17-2019 06:18

Are you using iOS? If so, there is an ongoing bug that's causing this issue that fitbit are looking into. Keep an eye on the following thread where they are posting updates:

 

https://community.fitbit.com/t5/iOS-App/iOS-app-crash-3-6/td-p/3760761

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‎09-17-2019 10:37

In response to SteveH

‎09-17-2019 10:37

Thank you!!!

Sent from my iPhone
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