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Fitbit app's exercise tile not working

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‎07-09-2020 12:48 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-09-2020 12:48 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

The exercise tile is no longer opening up - so I can’t log or track any exercise or see what I have done each day.. and advice? 

 

 

Moderator Edit: Clarified subject

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‎07-11-2020 08:21 - last edited on ‎07-26-2020 08:41 by Fitbit Moderator

‎07-11-2020 08:21 - last edited on ‎07-26-2020 08:41 by Fitbit Moderator

Hello @Helen8comet the exercise tile on what device?

Charge 2 this is where a user would go to track an exercise.

Or are you asking about the exercise tile on your unknown phone, or on the web. This is where a user would go to see past exercises.

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‎07-26-2020 08:43 - last edited on ‎03-12-2025 08:50 by Fitbit Moderator

In response to Rich_Laue

‎07-26-2020 08:43 - last edited on ‎03-12-2025 08:50 by Fitbit Moderator

@Helen8comet Thanks for stopping by!

Let me help you with your exercise tile not working. This does sound as it is related to the Fitbit app as you can see your weekly and daily activities there. I suggest you log out from the app, restart your phone and log back in. Also make sure the app is up to date.

@Rich_Laue thank you for your help here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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