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Fitbit broken

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‎02-16-2022 06:20 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

‎02-16-2022 06:20 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

I’ve had my Charge4 for maybe 18 months and the part that snaps into the band just broke off this morning. Would I be able to have this fixed or replaced? 

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‎02-16-2022 07:45

‎02-16-2022 07:45

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-16-2022 21:02

‎02-16-2022 21:02

My charge suffered the same fir this morning just after getting out of bed it fell off my wrist!!

Thought the band had failed but the tab of the actual watch broke off so kaput !  

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