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Fitbit charge2 not receiving call notifications

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‎03-27-2019 07:20 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-27-2019 07:20 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

My charge 2 was recieving calls now it's not syncing calls from my galaxy 9+ 

 

Moderator edit: updated subject for clarity

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‎03-27-2019 17:19

‎03-27-2019 17:19

@RobinMM Welcome to the Fitbit Community.

 

I'm sorry to hear that your Fitbit Charge 2 is not receiving call notifications from your Samsung Galaxy S9+. In order to resolve difficulties with notifications, we recommend following these troubleshooting steps.

 

If this doesn't help, please set up your Tracker as a replacement device by following the instructions below:

 

  1. From the Fitbit app dashboard, tap the Account icon User-added image
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this help. Please let me know if you need further assistance.

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