04-09-2016
08:46
- last edited on
09-06-2020
20:15
by
MatthewFitbit
04-09-2016
08:46
- last edited on
09-06-2020
20:15
by
MatthewFitbit
04-14-2016 09:56 - edited 04-14-2016 10:16
04-14-2016 09:56 - edited 04-14-2016 10:16
It's great to see you around @elshaera. Unfortunately your tracker is picking up vibrations from the car through the steering wheel and along your arm. There are 3 ways you can prevent this:
1. You can plug it in to charging cable while you are driving, the Fitbit Charge HR will not count steps while it is charging.
2. From your phone, you can download an app called DriveBit while will automatically create a driving activity for you and eliminate the steps.
3. You can continue logging the activity "Driving".
About the badges, there's any option to delete the one you didn't earn but I would definitely follow suggestion number 1.
Happy stepping!
04-14-2016 10:19
04-14-2016 10:19
04-20-2016 00:30
04-20-2016 00:30
Having the same issue too and I'm using drivebit
06-12-2016 04:32
06-12-2016 04:32
Thanks for the information @elshaera and @DeinGesicht! Manually logging the activity driving won't cause any inconvenience since it works to negate the extra information your tracker registered while driving. I recommend try this procedure.
Happy stepping!
06-12-2016 05:00
06-12-2016 05:00
06-12-2016 05:25
06-12-2016 05:25
06-12-2016 05:49
06-12-2016 05:49
Thanks for the information @elshaera and @CarolineFK. It's weird to hear that this activity is not taking away the extra information. In this case I recommend contacting our Support Team since they have the proper tools to see the information that your tracker is recording. For a faster response you can contact them via phone or chat.
Let me know the outcome.
03-24-2017 03:05
03-24-2017 03:05
Did you get any solution to it? I just bought fitbit and facing the same issue while using drivebit.
04-04-2017 05:44
04-04-2017 05:44
They still do not get it. We are not concerned about the extra step data. It is right there at the top clear as crystal. It says 3 OUT OF 5 DAYS. 3 out of these 5 days I have been DRIVING not EXERCISE not anything else. Even though the step data is negated by logging, DRIVING is still counted as exercise towards the daily exercise goal. I dont know how to make this anymore clear.
04-25-2017 11:04
04-25-2017 11:04
If you log driving as an exercise activity, and duration, then view it on the dashboard in the daily exercise section, (click into the driving log that you have entered) you will see zero steps, and zero active minutes. Which is what you want it to say! So nothing has been counted except calorie burn, which will always be burning as long as your alive!!!!!!
01-02-2018 06:16
01-02-2018 06:16
The fitbit is counting driving as an exercise and if I log it, I can negate the steps and floors, but driving is still counted as an exercise, and it adds up in your active minutes. This should be easily solved for a fitness tracker of this price.
01-10-2018 02:08
01-10-2018 02:08
I am having the same issue. I am deleting 'steps' by logging 'driving' but it is counting each 'driving' as an activity towards my 'activities goal'. I have done no exercise activities this week, but it has logged me down as 3 - each one is driving which i find it hard to justify as a worthwhile piece of exercise!
01-16-2018 19:57
01-16-2018 19:57
Is there a solution for this that anyone knows of?
07-03-2018 14:35
07-03-2018 14:35
Fitbit, notice this, its ruining my experience too
07-07-2018 04:15
07-07-2018 04:15
Sad that Fitbit dev team are not doing anything to fix these issues. 😞 I wont recommend a Fitbit to anyone.
08-09-2018 05:39
08-09-2018 05:39
Still no fix for this. I don't understand why! Nobody seems to have this issue other than fitbit, it must be a simple fix to at least log the driving but it not count as an exercise! I'm apparently exercising 7 days a week just by driving every day and after spending £220 on a fitness tracker that can't track my fitness properly I just feel robbed!!
08-24-2018 21:56
08-24-2018 21:56
I have the exact same issue with my Charge 2... driving is being counted as exercise. That's incredibly stupid, as they can easily analyze the movement data and tell you are driving not walking. I was driving at 60 mph and checked my fitbit several times and saw steps going up.
Creating a "driving activity" is an incredibly stupid and insulting workaround for something that could easily be fixed in code if they wanted to pay a developer a few hours to do it.
08-30-2018 18:36
08-30-2018 18:36
Yes it discounts the steps, but it keeps driving as ‘exercise’ when I manually log it. As someone who works shift and the number of times I can work out a week changes, it is frustrating that driving registers as a day a I have exercised because that is not the case!
Also I have tried charging my Fitbit on the way to work and it did add steps.
This discussion goes back quite a long time so I don’t understand why you can’t log the driving (it should also be an option from then Fitbit without having to go online) and then not count it towards the weekly exercise count
11-11-2018 00:08
11-11-2018 00:08
I have been asked to raise this as an issue to be voted for by fitbit. The more votes i get the sooner we can get a fix for this highly frustrating issue. Plus vote on the below link 🙂 https://community.fitbit.com/t5/Feature-Suggestions/Adding-quot-driving-quot-activity-without-adding...