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Fitbit doest log steps properly when i do treadmill

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‎04-19-2020 12:03 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-19-2020 12:03 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

My Fitbit only  logs about 25% of my steps when I do my treadmill something that's been recent.I have re synced ,tried putting it on the walk mode and it did the same thing.when I go for a walk out side it's great. Any ideas????

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‎04-19-2020 12:26

‎04-19-2020 12:26

If you are holding hand rail keeping fitbit wrist steady, it probably will not detect steps.

3 choices:

1.  Accept it, knowing it is getting calories correct because they are based on heart rate, not steps.

2.  Putting tracker in a pocket or pinned to clothing will probably give better step count but lose heart rate data for that time.

3.  Hold hand rail only with other hand, letting fitbit arm swing free, getting steps and heart rate.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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