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Fitbit jammed

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‎04-08-2019 18:55 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎04-08-2019 18:55 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

I havent use my tracker for almost a year, got it out of the drawer and thought mmm its still half charged. Plugged it into charge, but 12 hours later theres no change, its still showing half charge, battery symbol and i cant fix it. any suggestions please?

 

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‎04-09-2019 11:10

‎04-09-2019 11:10

Welcome to the forums!

 

When these batteries are not charged for long periods of time it totally kills the battery. Sorry but there is no way to fix it.

 

Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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‎04-09-2019 11:25

In response to WendyB

‎04-09-2019 11:25

Thanks for your advice, I do wish I’d known this before 😞 a very expensive piece of plastic

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