help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit network error? (Charge 2)

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-17-2020 09:18

‎10-17-2020 09:18

Just now try logging in the app and it said my id & pw was not right. So i try forgot pw function, but it told me that fitbit network down. Has been re-installed the app and re-login but couldn't solve the problem. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-22-2020 21:25 - edited ‎10-22-2020 21:27

‎10-22-2020 21:25 - edited ‎10-22-2020 21:27

What type of phone are you asking about? 

Have you tried both WiFi and cellular data? 

I would do a search of the community. I know their have been several resalutions posted. 

Best Answer