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Fitbit screen black

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‎02-08-2020 03:37 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

‎02-08-2020 03:37 - last edited on ‎09-22-2020 15:03 by Fitbit Moderator

My screen is black but everything is working. I have done the reset which worked but then the screen went offset then went off. It now won’t reset at all

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‎02-08-2020 04:19

‎02-08-2020 04:19

@Nic.redgrave Did you try changing the clock face in the app?

 

If the device will not turn on at all and resets are failing, you should contact customer support using this link for further advice.  

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-08-2020 04:19

‎02-08-2020 04:19

@Nic.redgrave Did you try changing the clock face in the app?

 

If the device will not turn on at all and resets are failing, you should contact customer support using this link for further advice.  

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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