Fitbit sync

[Woodslouetta]

fitbit won't sync

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[surrealchereal]

I've done all those things several times. I never had problems with my Charge 2 syncing until the new dashboard software.  Now it doesn't log my sleep a couple nights every week and it only missed one night every few nights before the upgrade. Nothing has changed, I wear the band the same it' not too loose or tight. I may have to look for a different fitness tracker.