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Fitbit won't charge

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‎06-28-2020 01:48 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-28-2020 01:48 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

I haven't used my fitbit in a while and i have gone to charge it to use and it won't charge. I have cleaned it and charger but nothing is happening 

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‎07-01-2020 13:48 - last edited on ‎09-14-2024 09:33 by Fitbit Moderator

‎07-01-2020 13:48 - last edited on ‎09-14-2024 09:33 by Fitbit Moderator

Welcome to the Fitbit Community, @Aimig.

I am sorry to hear your Fitbit device won't charge. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend following our complete troubleshooting instructions in our help article: Why isn't my Fitbit device's battery charging?

Keep me posted on the outcome. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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