11-20-2017 15:06 - last edited on 09-06-2020 20:15 by MatthewFitbit
11-20-2017 15:06 - last edited on 09-06-2020 20:15 by MatthewFitbit
Hi. I attempted to do that in app update. It started just fine and even gave me the Partial scroll bar on my charge. However, not it won’t come on. Won’t even charge. My battery was completely full prior to the update. Any suggestions?
Answered! Go to the Best Answer.
11-20-2017 20:53
11-20-2017 20:53
This is what mine looked like half way through the update.
Thisia how I completed the update.
Go to your Bluetooth settings on your iPhone and find your tracker, tap the (!) exclamation point and select "Forget this device".
To pair your tracker's Bluetooth from the Fitbit app do the following:
From your mobile Dashboard tap the Account icon
Tap your tracker's picture on the left side
Tap Notifications; move the slide over till it turns green, then a pop-up message should appear requesting permission to set up your tracker to your iPhone's Bluetooth
Tap Pair when prompted too
Let the download complete, be patience.
Now do a sync
More info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
11-20-2017 16:50
11-20-2017 16:50
I have the exact same problem on 2 Fitbits. Very frustrated and disappointed that the updates were not tested first.
11-20-2017 17:01
11-20-2017 17:01
11-20-2017 20:53
11-20-2017 20:53
This is what mine looked like half way through the update.
Thisia how I completed the update.
Go to your Bluetooth settings on your iPhone and find your tracker, tap the (!) exclamation point and select "Forget this device".
To pair your tracker's Bluetooth from the Fitbit app do the following:
From your mobile Dashboard tap the Account icon
Tap your tracker's picture on the left side
Tap Notifications; move the slide over till it turns green, then a pop-up message should appear requesting permission to set up your tracker to your iPhone's Bluetooth
Tap Pair when prompted too
Let the download complete, be patience.
Now do a sync
More info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
11-23-2017 15:31
11-23-2017 15:31
This did not work for me. My Fitbit is locked and I can not restart it. I have tried all methods of trying to unlock it. Nothing works! Is this a ploy to force you to buy new Fitbits? Has anyone been able to get theirs unlocked???
11-23-2017 15:34
11-23-2017 15:34
01-24-2018 18:16
01-24-2018 18:16
Thanks so much. This helped me out.
01-25-2018 05:15
01-25-2018 05:15
12-07-2019 04:39
12-07-2019 04:39
Same. This is my THIRD (and LAST) Fitbit I have purchased in 4 years.