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Fitbits water proof?

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‎12-31-2021 00:17 - last edited on ‎12-31-2021 09:50 by Fitbit Moderator

‎12-31-2021 00:17 - last edited on ‎12-31-2021 09:50 by Fitbit Moderator

Have a Charge 3, gift from my BiL. Had a shower, sensors got damp, watch not working anymore.

 

It´s time for the manufacturer to be honest and recognize Fitbit watches aren´t waterproof at all and stop avoiding the issue don´t lie to your customers.

 

 

Moderator edit: format. 

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2 REPLIES 2

‎12-31-2021 06:59

‎12-31-2021 06:59

Hi @Zion5  I take my Fitbit off when showering and charge it. Do you routinely dry it off after showering? It's in the Wear & Care article - click to read.

Stepping in the U.S.A. since September 2013. Android 14

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‎12-31-2021 10:21 - last edited on ‎02-16-2024 10:49 by Fitbit Moderator

In response to Odyssey13

‎12-31-2021 10:21 - last edited on ‎02-16-2024 10:49 by Fitbit Moderator

Welcome to the Fitbit Community, @Zion5 and thank you for your assistance @Odyssey13. 

I´m sorry to hear that your Charge 3 is not working anymore. Charge 3 is water-resistant to 50 meters. I shower with my Fitbit on every day and it´s working just fine. You can check @Odyssey13s´s advise. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums.

Andrea | Community Moderator, Fitbitp>

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