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GPS Run - Different Miles Appear in Fitbit

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‎05-10-2020 09:32 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-10-2020 09:32 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

Hi, I just went for my first GPS tracked run. Under activity, it says 2.84 mile run. However, when I click on the run and go to 'recent' tab, it shows a run of 4.33 miles (more in-line with expectations). The app is also counting the 4.33 miles in the headline miles number on the fitbit dashboard. 

 

How do I correct the issue so the true mileage shows up in activity for GPS runs?

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‎05-24-2020 09:59 - last edited on ‎12-19-2024 05:06 by Fitbit Moderator

‎05-24-2020 09:59 - last edited on ‎12-19-2024 05:06 by Fitbit Moderator

@Neel_A33 Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your GPS distance showing differently on the app. Could you share a screenshot of the different distances you are seeing on the app? Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

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