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GPS not correctly tracking runs

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‎01-18-2019 07:05 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-18-2019 07:05 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

The GPS tracking has not correctly tracked my last two runs since last Sunday.  It is only recording where I started and a couple of points on my route then makes a straight line when I finish.  Why is this happening all of a sudden?

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‎01-19-2019 07:46

‎01-19-2019 07:46

Hello @GG_jr, let me give you a warm welcome to the Community! If your Charge 2 is not tracking your runs correctly, since the route appears incomplete on the map, I suggest you to take a look at the troubleshooting in this help article: Why isn't GPS working on my Fitbit device? 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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