GPS not mapping correctly.

[ClydeTorrez]

I'm pretty sure this started after updating to iOS 11, but suddenly my runs are not mapped correctly. The data is correct, but the mapping seems to be stopping at random mile marks. For example, today I ran 5.25 miles, but the map only shows the route up to where mile 2 began. Zooming in on the mile 2 pin icon shows miles 2-5 stacked on top of each other. Sunday I had the same issue, except it cut off at mile 4. Has anybody else had similar issues? I am on iOS 11.01, using a Charge 2 (22.54.6 - the latest firmware has not been pushed to me yet, unfortunately).

[MarreFitbit · Accepted solution]

It's nice to have a new member around, welcome @ClydeTorrez!  I'd recommend taking a look a this post from @MarcoFitbit to see some of the things that can affect the connected-GPS. 

However, I'm afraid to say that some Charge 2 users are seeing inaccurate/inconsistent distances when using Connected GPS with Hike, Walk, and sometimes Run mode. In the meantime, I'd suggest using "Run" mode when performing any connected GPS activity. Keep in mind that our engineers are already aware of the problem and are working to resolve it as quickly as possible. Please be guided that this issue relates to our Fitbit app and rest assured that your tracker is working the way it should be.

While our team is doing the best to improve your overall experience with the app, please continue to use the connected GPS when needed and observe if there will be changes through time. Kindly wait for our updates as these will fix issues and provide improvements to our app service as well as with your tracker's performance.

I appreciate your patience and look forward to getting you back on track. 

[Sue38]

Please send a solution this post is from 2017 !!