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Getting a Bluetooth issue notification-Charge 3

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‎09-24-2021 09:15 - last edited on ‎09-27-2021 18:25 by Fitbit Moderator

‎09-24-2021 09:15 - last edited on ‎09-27-2021 18:25 by Fitbit Moderator

Can't get charge 3 to sync with android phone,  has been but all of a sudden it's not 

 

Moderator edit: updated subject for clarity

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‎09-27-2021 18:24

‎09-27-2021 18:24

Welcome to the Fitbit Community, @JudyHood.

 

Thank you for the information provided.

 

Please make sure to have the latest version of the Fitbit app (3.47 iOS and Android). For instructions on to check your current version please visit this article and open the menu "How do I update the Fitbit app?".

 

If you continue having difficulties to sync your Fitbit Charge 3, please follow these troubleshooting steps.

 

In addition, you can set up your Tracker as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1632792220415.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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