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Grey vertical lines

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‎07-13-2020 11:59 - last edited on ‎09-16-2020 08:37 by Fitbit Moderator

‎07-13-2020 11:59 - last edited on ‎09-16-2020 08:37 by Fitbit Moderator

Since charging my charge 3 the screen has now gone grey with vertical lines. I have tried to reboot it and change the clock face but nothing is working. Is there anything I can do to fix this. 

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‎07-13-2020 12:21

‎07-13-2020 12:21

I had the same problem so tried to reboot it. Now all I have is a blank screen! 

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‎07-13-2020 13:20

‎07-13-2020 13:20

Mine showed a reverse half screen with the grey lines and is now blank too with the red led at the back on constantly 

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