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Heart Rate and Sleep Pattern missing off Dashboard

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‎08-19-2019 03:40 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-19-2019 03:40 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Since the recent upgrade (which I did not request!) I can not see either Heart Rate or Sleep Patterns on the Dashboard.  The edit / add button on the dashboard does not give me the opportunity to add these details!

what has gone wrong and what is being done to rectify the problem?

Sure I am not the only one with this problem!

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‎08-20-2019 10:45 - last edited on ‎01-31-2025 11:27 by Fitbit Moderator

‎08-20-2019 10:45 - last edited on ‎01-31-2025 11:27 by Fitbit Moderator

@DAJO1011 Welcome! It's great to see you around! 

Let me help you with your missing data on your account. This happens when you remove your device from your account. Please set it up again by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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